Quick-fire everyday questions
- I have sent an SMS and it hasn't been received?
- What services do Concirrus SIMs support?
- Do SIMs get shipped to us live (active)?
- How does the SIM choose a network to attach to?
- Do Concirrus supply micro or e-SIMs?
- What is my data usage allowance per SIM?
- Which network is the strongest in the area where the SIM operates?
- Who can I contact regarding queries on my monthly bill?
- How can I avoid using more data than my contracted allowance?
- Can you provide the approximate location of a SIM?
- When do I start getting billed for SIM data usage?
- My SIM has been stolen/misplaced. What should I do?
- My SIM has been shipped in a physically damaged state, what should I do?
- Which countries are included in the roaming profile for the SIM?
- Which Network is my SIM attached to?
- SIM Specifications
- What is an APN