Can The Service Work Where The Office Network Is Using 'Public' IP Addresses?

If the office network uses a public address range (i.e. not a private address in the range , or then only the VPN Agent host will be accessible initially. To allow access to other hosts on the local network, you must configure static routes to these hosts. Access to these hosts will then be via an auto-assigned NAT address. This can be performed via the administration site from the network configuration page. Select Routes and then Edit Static Routes from the options menu. Further information on how the service supports public address ranges is available in the Help Center.

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